Professional DIY Solutions You Can Trust

1. Acceptance of Terms

By accessing and using TrustworthyDIY.biz services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all users of the service.

2. Service Description

TrustworthyDIY Solutions provides DIY guides, tutorials, consultation services, and tool recommendations for home improvement projects. All services are provided "as is" for informational purposes.

3. User Responsibilities

Users are responsible for following all local building codes, safety regulations, and obtaining necessary permits. Users assume all risks associated with DIY projects and should consult professionals when necessary.

4. Limitation of Liability

TrustworthyDIY Solutions shall not be liable for any damages resulting from the use or inability to use our services, including but not limited to property damage, personal injury, or financial loss.

5. Intellectual Property

All content, guides, videos, and materials are protected by copyright and remain the property of TrustworthyDIY Solutions. Users may not reproduce, distribute, or sell our content without written permission.

6. Refund Policy

We offer a 30-day satisfaction guarantee. If you're not satisfied with our services, contact us within 30 days for a full refund.

7. Privacy and Data Protection

We are committed to protecting your privacy and handling your data in accordance with GDPR and other applicable privacy laws. See our Privacy Policy for detailed information.

8. Modifications to Terms

We reserve the right to modify these terms at any time. Users will be notified of changes, and continued use constitutes acceptance of modified terms.

9. Governing Law

These terms shall be governed by the laws of Texas, United States, and any disputes will be resolved in Austin, Texas courts.

10. Contact Information

For questions about these terms, contact us at [email protected] or +1 (512) 847-9263.

1. Information We Collect

We collect personal information you provide (name, email, phone), usage data (how you interact with our site), and technical data (IP address, browser type, device information) to improve our services.

2. How We Use Your Information

We use your information to provide consultations, send requested guides, improve our services, communicate about updates, and comply with legal obligations. We never sell your personal data.

3. Legal Basis for Processing (GDPR)

We process your data based on: consent (marketing communications), contract (service delivery), legitimate interests (service improvement), and legal obligations (record keeping).

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with trusted service providers, law enforcement when required, or business successors with your consent.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information.

6. Your Rights (GDPR)

You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. Contact us to exercise these rights.

7. Cookies and Tracking

We use essential cookies (site functionality), analytics cookies (usage understanding), and marketing cookies (personalization). You can manage cookie preferences through our consent manager.

8. Data Retention

We retain personal data for as long as necessary to provide services, typically 5 years for consultation records, unless longer retention is required by law.

9. International Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through appropriate safeguards and agreements.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to Privacy Policy

We may update this policy periodically. We'll notify you of material changes by email or website notice 30 days before changes take effect.

12. Contact Information

Data Protection Officer: [email protected]
Address: 2847 Maple Ridge Drive, Austin, TX 78745
Phone: +1 (512) 847-9263

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and understand how our site is used.

2. Types of Cookies We Use

Essential Cookies: Required for basic site functionality, security, and navigation.
Analytics Cookies: Help us understand site usage and improve performance.
Marketing Cookies: Enable personalized content and relevant advertisements.

3. Cookie Duration

Session Cookies: Deleted when you close your browser.
Persistent Cookies: Remain on your device for a specified period or until manually deleted.

4. Third-Party Cookies

We may use third-party services (Google Analytics, social media widgets) that place their own cookies. These are governed by their respective privacy policies.

5. Managing Cookies

You can control cookies through our consent manager, browser settings, or opt-out tools provided by third-party services. Disabling essential cookies may affect site functionality.

6. Cookie List

consent_preferences: Stores your cookie consent choices (1 year)
session_id: Maintains your session (session)
analytics_id: Tracks usage patterns (2 years)
marketing_prefs: Personalizes content (1 year)

7. Updates to Cookie Policy

We may update this cookie policy to reflect changes in technology or regulations. Check this page periodically for updates.

8. Contact Us

For questions about cookies, contact us at [email protected] or +1 (512) 847-9263.

1. DMCA Compliance

TrustworthyDIY Solutions respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Filing a DMCA Notice

To file a copyright infringement claim, provide:
• Physical or electronic signature of copyright owner
• Description of copyrighted work claimed to be infringed
• Location of infringing material on our site
• Your contact information
• Good faith statement that use is not authorized
• Statement of accuracy under penalty of perjury

3. Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification including:
• Your physical or electronic signature
• Description of removed content and its location
• Good faith statement that removal was mistake
• Consent to federal court jurisdiction

4. Designated Copyright Agent

DMCA notices should be sent to:
Copyright Agent
TrustworthyDIY Solutions
2847 Maple Ridge Drive
Austin, TX 78745
Email: [email protected]
Phone: +1 (512) 847-9263

5. Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat copyright infringers in appropriate circumstances.

6. False Claims

Making false DMCA claims may result in liability for damages, attorney fees, and other costs. Ensure your claim is valid before submitting.

7. Processing Time

We typically process valid DMCA notices within 24-48 hours. You will receive confirmation when your notice is received and processed.

1. Our GDPR Commitment

TrustworthyDIY Solutions is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR).

2. Your Data Rights

Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in portable format
Right to Object: Object to certain processing activities
Rights Related to Automated Decision Making: Challenge automated decisions

3. Lawful Basis for Processing

We process your data based on:
• Consent (marketing communications, optional features)
• Contract (service delivery, customer support)
• Legitimate Interest (service improvement, security)
• Legal Obligation (record keeping, compliance)

4. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance:
Email: [email protected]
Address: 2847 Maple Ridge Drive, Austin, TX 78745

5. International Data Transfers

When transferring data outside the EU, we ensure adequate protection through Standard Contractual Clauses, adequacy decisions, or other approved mechanisms.

6. Data Breach Notification

We have procedures to detect, report, and investigate data breaches. We'll notify supervisory authorities within 72 hours and affected individuals without undue delay when required.

7. Consent Management

You can withdraw consent at any time through our preference center or by contacting us. Withdrawal doesn't affect processing based on consent before withdrawal.

8. Exercising Your Rights

To exercise your GDPR rights:
• Email: [email protected]
• Phone: +1 (512) 847-9263
• Mail: 2847 Maple Ridge Drive, Austin, TX 78745
We'll respond within 30 days and may request identity verification.

9. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we've violated GDPR requirements.

10. Regular Reviews

We regularly review our GDPR compliance procedures and update them as needed to ensure continued protection of your rights.